Healthcare IT Tradecraft Explained

You passed the exam. Now learn the job.

Empowered Analyst teaches the judgment, tradecraft, and professional skills that certification assumes someone else will teach you. Written by a former Epic TS with 15+ years in the field.

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The Problem

Healthcare IT operates under permanent resource pressure.

Every quarter brings another go-live, another upgrade, another round of doing more with less. Analyst development is always the thing that gets deferred when the calendar compresses. None of it is malicious. All of it is predictable.

New analysts routinely finish training with gaps in build judgment, on-call readiness, stakeholder management, and the soft skills that senior analysts take for granted. And the analysts who could close those gaps are too stretched to teach effectively.

Who This Is For

Whether you're in your first week or your fifth year

Every product and piece of content is built around the real problems analysts face at each stage of their career.

01

The Newly Certified Analyst

You landed the job and passed the exam. Now you need to figure out the gap between what certification covered and what your manager actually expects. That gap is real, and it is teachable.

02

The Career Changer

You're coming from a clinical or adjacent background. Your operational experience is a genuine asset — but the analyst role still feels unfamiliar in ways you didn't expect. This is for you, too.

03

The Mid-Level Analyst

You're past the "new" label — competent, trusted, closing tickets independently. But the specific skills that get you promoted — upstream thinking, sustainable build design, pushback — are rarely taught deliberately.

04

The Senior Analyst

You know how to do the work. Now you're being asked to develop the people behind you — and mentoring well is its own skill. If you want to sharpen how you teach judgment, not just answers, this is for you too.

Resources

Tradecraft you can use by next Monday

The newsletter is the starting point. Everything else builds from there — each product goes deeper on a specific phase of the analyst career.

Weekly Newsletter

The Empowered Analyst Newsletter

One issue every week: a specific how-to, a framework, a story from the field, or a longer essay on something that deserves more than a listicle. Free, and written to a specific reader — not a mass audience.

Subscribe free →

Guides

The First 90 Days Playbook

A judgment manual for newly certified analysts. Not what buttons to click — but how to earn trust, ask good questions, shadow effectively, survive on-call, and navigate the human side of the job. Worksheets included.

Coming soon

You're on the list. I'll let you know.

Course

The Path to Senior

A self-paced course for analysts aiming for promotion. Fourteen modules, each producing a deliverable. You finish with a Case for Promotion document you can hand to your manager.

Coming soon

You're on the list. I'll let you know.

Community

The Analyst Circle

A private community for healthcare IT analysts — quarterly group Q&A calls, a searchable archive, peer connection, and member discounts. The kind of ongoing support that doesn't disappear when your senior analyst gets pulled onto another project.

Coming soon

You're on the list. I'll let you know.

For Teams & Employers

Consulting Engagements

Team mentoring/onboarding, architecture deep dives, SBAR drafting and analysis, and merger/rollout integration lessons learned. Built for applications managers and directors.

Available Q4 2026

You're on the list. I'll let you know.

About

I've been where you are. I've also been where you're going.

I'm a former Epic TS and AM — with more than a decade in the field and certifications across clinical and technical applications.

I have trained many analysts across many organizations. I have watched the ones who struggled and the ones who thrived. The difference almost never comes down to technical knowledge. It comes down to everything else — how to troubleshoot effectively, how to ask the right question at the right moment, how to build trust before you need it.

This practice exists to teach that everything else. Not the exam. The job.

Leander Kung

Areas of Expertise

Epic Clinical Applications (ASAP, Inpatient), Chronicles, Security, Data Migration, Community Connect, large-scale mergers and rollouts, and the tradecraft nobody puts in the training manual.

Why This Exists

The best work I did was never in my ticket queue.

I was a lead analyst waiting for a system architect opportunity, and somewhere in that waiting I realized that the job I enjoyed the most was developing the analysts around me. Teaching someone how to think through a build decision. Helping someone develop skills to be a senior analyst. Watching the moment when everything clicks and someone stops needing me to check their work.

I realized I could keep doing that for one team at a time, or I could build something that reaches further. That's what this library and community is.

Newsletter

One issue a week. No filler.

Tradecraft, judgment, soft skills, and career guidance for healthcare IT analysts. Short enough to read during a lunch break. Specific enough to be immediately useful.